Legal

Privacy Policy

Last updated: January 2026

1. Who We Are

This website (eraforgonras.com) is owned and run by eraforgonras.com company. Our address is 83 Bourke Street, Melbourne VIC 3000, Australia. We are the data controller for all personal data collected on this site.

For any privacy questions, email us at support@eraforgonras.com.

2. What Data We Collect

We collect only the data you give us and some data from your visit:

Sign-up form data: Name, email address, and phone number (if you choose to give it).
Cookie data: Small files stored on your device. See Section 7 for details.
Usage data: Pages you visit, time spent, browser type, device type, and IP address.
Push notification data: If you opt in, we store your push token via OneSignal.

We do not collect payment data on this website. In-app purchases are handled by Apple and Google.

3. How We Use Your Data

We use your data for these purposes:

To send you game updates and early access info (only if you sign up).
To improve our website and game based on how people use them.
To respond to your support requests.
To comply with Australian law and regulations.
To send push notifications (only if you opt in).

4. Legal Basis for Processing

We process your data based on:

Consent: When you fill in our sign-up form or accept cookies.
Legitimate interest: To improve our services and keep the site secure.
Legal obligation: To comply with Australian and EU laws.

5. Who We Share Data With

We do not sell your data. We may share it with:

OneSignal: For email and push notification delivery.
Hosting providers: Who store our website data on secure servers.
Law enforcement: Only if required by law.

All third parties must follow strict data protection rules.

6. How Long We Keep Your Data

We keep your data for as long as needed:

Sign-up data: Until you ask us to delete it, or 3 years after your last activity.
Cookie data: Up to 12 months, depending on the cookie type.
Usage data: Up to 26 months in anonymised form.
Support emails: Up to 2 years after the issue is resolved.

7. Cookies

We use these types of cookies:

Essential cookies: Needed for the site to work. You cannot opt out of these.
Analytics cookies: Help us see how people use the site. You can opt out.
Marketing cookies: Used to show relevant content. You can opt out.

You can change your cookie choices at any time using the cookie settings on this site, or by clearing cookies in your browser.

8. Your Rights

Under the Australian Privacy Act and the GDPR, you have the right to:

Access the personal data we hold about you.
Correct any data that is wrong or incomplete.
Delete your data (the "right to be forgotten").
Restrict how we process your data.
Get a copy of your data in a portable format.
Object to how we use your data.
Withdraw your consent at any time.

To use any of these rights, email support@eraforgonras.com. We will respond within 30 days.

See our GDPR page for more details on your data rights.

9. Data Security

We protect your data with:

256-bit SSL encryption for all data in transit.
Encrypted storage for data at rest.
Regular security checks and updates.
Staff training on data protection.

10. International Data Transfers

Some of our service providers are based outside Australia. When data is sent overseas, we make sure it is protected by standard contractual clauses or other approved methods.

11. Children

This website and game are for people aged 18 and over. We do not knowingly collect data from anyone under 18. If you believe a child has given us their data, please contact us and we will delete it.

12. Changes to This Policy

We may update this policy from time to time. The date at the top shows when it was last changed. We will let you know about big changes by email or a notice on the site.

13. How to Complain

If you are not happy with how we handle your data, you can:

Email us at support@eraforgonras.com.
Contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.
If you are in the EU, contact your local data protection authority.